Participation Terms

Effective Date: 01-11-2026
Last Updated: 03-09-2026

These Participation Terms apply to businesses (“Partner”) participating in the Greater SATX KingdomLink Trusted Local Business Network (the “Program”) operated by Kris Anthony Consulting, LLC dba Greater SATX KingdomLink (“Company”).

1) Program Overview & Deliverables

Program features and deliverables vary by tier and may include print placement, ad design, QR-powered mini-site setup, lead capture, initial confirmation messaging, activity reporting, and optional follow-up messaging. Specific inclusions are described on the Partner’s selected tier, checkout page, invoice, or written scope summary. In the event of any conflict, the Partner’s invoice or written scope summary controls.

Tier Structure & Placement Priority. Partner acknowledges that participation tiers may include different placement priority levels. Premier Partners receive priority access to top placement opportunities, as available. Growth Partners receive priority placement over standard-tier placements, as available. Partner Presence participants receive standard placement. Exact placement is not guaranteed and remains subject to availability, production constraints, design/layout considerations, and Company’s final placement decisions.

1A) Tier Summary (Non-Exhaustive; Invoice Controls)

Tier inclusions vary by Partner selection. The Partner’s invoice, checkout page, or written scope summary governs in the event of any conflict. Company may adjust the timing, sequencing, format, or exact composition of follow-up messaging, reporting, and support features in order to maintain Program quality and improve delivery.

Tier 1 — Partner Presence. May include standard mailer placement, professionally designed print creative, a branded QR-powered mini-site, lead capture form, initial thank-you confirmation, basic activity reporting, and print production/distribution coordination.

Tier 2 — Growth Partner. Includes Tier 1 features plus priority placement (as available), a multi-touch nurture sequence, Day 7 offer reminder, offer follow-up email, monthly insights snapshot, and light seasonal copy refresh as described in the tier summary.

Tier 3 — Premier Partner. Includes Tier 2 features plus priority access to top placement opportunities (as available), optional Featured Partner badge, one (1) Single Boost Message per issue cycle when appropriate using the same approved offer or closely related approved copy, up to one (1) Monthly Custom Broadcast Text per issue cycle if included by tier or written scope, priority performance summary and customer trend insights, VIP access to premium placements and future launches as available, and priority optimization/support.

2) Month-to-Month Membership

Membership is month-to-month and renews automatically each billing cycle unless canceled. Tier changes, availability, and placement priority are subject to capacity, scheduling, and Company approval.

3) Billing & Nonpayment

Fees are due according to the applicable checkout page, invoice, or written scope summary. If payment fails, is declined, or becomes late, Company may pause placement, pause digital components, suspend messaging features, or move participation to the next available issue at Company’s discretion. Usage-based messaging costs, including SMS or email delivery charges where applicable, may be billed separately and remain Partner’s responsibility once incurred.

Payment & Production Deadlines. To be eligible for placement in a given issue month, Partner’s payment must be received no later than the tenth (10th) day of the prior month, unless otherwise stated in writing by Company. Required assets and offer details are due by the fifteenth (15th), and proof approval is due by the twentieth (20th). Late payment, missing assets, or delayed approvals may result in placement being moved to the next available issue at Company’s discretion. Fees may remain due for the billing cycle already in progress.

3A) Setup Fee

An initial setup fee may apply at signup, as stated on the Partner’s checkout page, invoice, or written scope summary. Unless otherwise stated in writing, the setup fee covers onboarding, setup, page configuration, form configuration, creative preparation, and related implementation work for the selected tier. Setup fees are separate from recurring monthly participation fees and are non-refundable once setup work has begun.

4) Cancellation

Partner may cancel future cycles by submitting a written cancellation request to support. Cancellation stops future billing once processed, but does not reverse fees for any cycle already billed, scheduled, in production, or already underway.

5) Placement, Scheduling, and No Refunds After Placement

Because print production and distribution have hard costs, deadlines, and planning requirements, all fees are non-refundable once placement is underway. “Placement” is deemed to have begun when any of the following occurs, whichever happens first: (a) Partner approves the advertising proof, (b) the ad is submitted for print production, or (c) distribution or delivery begins. After placement begins, no refunds are provided.

Company handles production and distribution coordination, but does not guarantee exact delivery dates, household response volume, scan volume, lead volume, or distribution outcomes where dependent on third-party vendors, printers, carriers, or operational constraints.

6) Creative Inputs, Deadlines, and Approvals

Partner agrees to provide accurate business details, offer terms, redemption requirements, contact information, and required assets by the stated deadline. Company will assist with offer clarity and copy polish as needed, but Partner remains responsible for the accuracy, legality, and truthfulness of all claims. Proofs must be reviewed within the stated approval window. If Partner does not respond by the deadline, Company may run the last approved creative, run a simplified listing, or move placement to the next available issue, and billing may continue for the cycle already in progress.

Partner approval of proofs constitutes authorization to publish and/or print, and Partner is responsible for confirming all details are accurate prior to approval.

Requests to materially change offer text, placement preferences, business details, or campaign direction after the stated approval deadlines may be deferred to the next available cycle at Company’s discretion.

7) Offer Integrity

Partner must honor the advertised offer as written, including any stated limits, such as new customers only, while supplies last, or expiration date. Partner may not change or restrict an offer mid-campaign in a way that creates consumer confusion, frustration, or harm.

7A) Offer Standards (Required)

All offers must be clear, easy to redeem, and written in plain terms. Each offer must state an expiration date and any limits or conditions, as applicable, including but not limited to one per household, eligibility, minimum spend if any, and redemption restrictions if any.

7B) Offer Style (Program Standard)

To preserve a premium, trust-based customer experience, offers should be presented in a straightforward format such as a dollar credit, percentage discount, or clear add-on value with purchase. Excessive “free” messaging, unclear conditions, or offers that rely on fine print may be declined or require revision at Company’s discretion.

7C) Expiration Date Standard

Unless otherwise approved in writing by Company, Partner offers will expire at the end of the applicable issue month, as shown on the mailer and/or mini-site. Company may approve alternate expiration dates on a case-by-case basis; however, every offer must include a stated expiration date.

7D) Redemption Verification

Partner may require the customer to provide the customer’s name and present the Redemption ID. Partner may also request a screenshot of the applicable confirmation message, SMS or email, displaying the Redemption ID. Partner will not require additional personal information or unnecessary steps as a condition of honoring the offer.

8) Brand Standards & Right to Refuse

Company maintains a curated brand and community standard. Company may approve, reject, request edits to, pause, or remove any ad, offer, or listing that is misleading, unclear, offensive, unlawful, low quality, or inconsistent with Program standards. Repeated customer complaints, deceptive practices, refusal to honor valid offers, or conduct that harms community trust may result in removal from the Program.

Premier-tier benefits, premium placements, Featured Partner status, and optional messaging features may be paused or revoked if Partner repeatedly violates Program standards, abuses messaging features, or generates sustained consumer complaints that harm community trust.

8A) Customer Complaints & Resolution

Partner agrees to respond in good faith to customer complaints related to offer redemption within forty-eight (48) hours of notice from Company. Company may request documentation from Partner and may pause or remove Partner from the Program if repeated complaints, refusal to honor valid claims, or conduct harmful to community trust is reported.

9) Exclusivity & Category Limits

Unless explicitly stated in writing by Company, placements are non-exclusive. Company may feature other businesses in the same or similar category. Company may also limit the number of businesses per category, geography, or placement type based on capacity, strategy, or quality standards.

10) Compliance With Laws

Partner is responsible for ensuring its offers, promotions, pricing claims, licensing, and fulfillment comply with applicable laws and regulations. Partner represents that it has the right to advertise the services and/or products offered and to provide any materials supplied to Company.

If Partner uses any optional messaging or follow-up features, Partner will comply with applicable SMS, email, advertising, consumer protection, and privacy laws and consent requirements, and will not upload, provide, or authorize messaging to contacts without proper permission where required.

10A) Messaging Features (If Included by Tier)

If Partner’s tier includes optional SMS/email messaging features, Partner authorizes Company to send offer-related messages on Partner’s behalf to consumers who voluntarily submit a Program claim form or request the Partner’s offer through the Program (“Claimants”). Such messages may include transactional confirmations, Redemption IDs, reminder messages, limited offer-related follow-up, and Premier-tier messaging features described in the applicable tier summary, checkout page, invoice, or written scope summary.

Usage Charges & Messaging Rates. Partner acknowledges that SMS and email delivery may generate usage-based charges, including where applicable carrier fees and platform messaging costs, in addition to the Partner’s monthly tier fee. Message frequency varies based on Program activity and the Partner’s selected tier features. Standard message and data rates may apply to message recipients depending on their carrier plan.

Partner Responsibility. Partner is responsible for any usage-based messaging charges incurred in connection with Program messaging features, including transactional and promotional messages sent within the scope of the selected tier or written scope summary. Company may invoice usage-based messaging charges separately and/or include them as additional charges due under the Partner’s account.

Nonpayment / Past Due Balances. If Partner’s account becomes past due, Company may, at its discretion, pause non-essential messaging and/or campaign delivery, including promotional broadcasts, reminders, and Premier messaging features, until the balance is paid, in order to prevent additional usage charges. Company may also pause other digital components in accordance with Section 3.

Refunds / Cancellations for Messaging Costs. Usage-based messaging charges are generally non-refundable once incurred. Refund and cancellation rules for Program participation and tier fees are governed by Sections 4 and 5 of these Participation Terms.

Single Boost Message (Premier only, if included). Up to one (1) SMS boost message per issue cycle may be sent on Partner’s behalf using the same approved offer or closely related approved campaign copy, when appropriate and at Company’s discretion. This feature is intended for short-term promotional timing, slow-day support, or limited re-engagement and does not include unlimited edits, ongoing reply handling, or additional sends during the same issue cycle unless otherwise agreed in writing.

Monthly Custom Broadcast Text (Premier only, if included). Up to one (1) custom SMS broadcast per issue cycle may be sent on Partner’s behalf to eligible leads within the Program, if included by tier or written scope. This message may be promotional, reminder-based, seasonal, or community-oriented. Copy will be approved once prior to sending, unless Partner authorizes Company to proceed using Company’s recommended copy. Company controls final formatting for compliance, including required opt-out/help language, and schedules delivery at an appropriate time. This feature does not include ongoing two-way conversation management, appointment booking, unlimited edits, or additional broadcasts during the same issue cycle unless otherwise agreed in writing.

These messaging features do not include ongoing two-way conversation management, appointment booking, manual reply handling beyond standard carrier keywords such as STOP or HELP, unlimited edits, or additional broadcasts beyond the stated limits unless otherwise agreed in writing. Company may refuse, revise, or require edits to any message that is unclear, misleading, inconsistent with Program standards, or non-compliant with applicable laws, carrier rules, or platform policies.

Company may apply reasonable timing, segmentation, and delivery controls to messaging features in order to maintain Program quality, reduce spam risk, and support compliance with applicable platform and carrier requirements.

11) Trademarks & Use of Materials

Partner grants Company permission to use Partner’s name, logo, business information, and supplied creative assets solely for Program operations, Partner promotion within the Program, and fulfillment of the selected tier. Partner warrants that it has the rights and authority to provide these materials and permissions.

12) Disclaimers

Company does not guarantee sales, leads, scans, redemptions, revenue, or specific performance outcomes. Results vary based on offer quality, business category, seasonality, customer demand, timing, follow-through, consumer behavior, and factors outside Company’s control.

12A) Reporting & Attribution Disclaimer

Reporting, dashboard data, and activity summaries may be delayed, estimated, incomplete, or affected by attribution limitations, platform behavior, consumer behavior, tracking limitations, carrier filtering, technical issues, and other factors outside Company’s control. Company does not guarantee perfect attribution, closed-loop sales tracking, or real-time reporting accuracy unless expressly stated in writing.

Basic reporting may include activity snapshots such as lead counts, redemption activity, page visits, and related summary metrics as available through Company’s systems. Company does not guarantee advanced attribution, closed-loop sales reporting, or custom analytics unless expressly stated in writing.

13) Limitation of Liability

To the maximum extent permitted by law, Company will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost business opportunity, lost data, or business interruption arising out of or related to Program participation, even if advised of the possibility of such damages.

14) Governing Law

These Participation Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

15) Updates

Company may update these Participation Terms by posting an updated version with a revised Effective Date or Last Updated date. Continued participation in the Program after such updates constitutes acceptance of the revised Participation Terms.

16) Contact

[email protected]
1801 Martin Luther King Dr. Ste. 122, San Antonio, Texas 78203